ITIL · Risk · Compliance Marketplace Agent

Assess the risk. Approve with confidence.

Analyzes change requests, assesses risk based on blast radius and historical data, routes approvals intelligently, and ensures compliance—turning change management from bureaucratic bottleneck into risk-aware enablement. All on your infrastructure.

73%
Faster Approval
94%
Risk Accuracy
-67%
Change Failures
📋
Change Management Agent
Active change request
● LIVE
CHG-4521 Standard
Database schema migration - orders table
Risk Assessment Medium Risk
Score: 47/100
Technical Review Auto-approved
DBA Review 1hr ago
CAB Approval Awaiting
Success Rate 94%
Change Incidents (30d) 3 vs 12 avg

Changes break things. Process breaks velocity.

Move fast and break things. Or move slow and break morale.

  • Change Advisory Board meets weekly. Your critical fix waits 6 days. Meanwhile, the bug is costing $50K/day. By the time it's approved, you've lost $300K and the customer is furious.
  • Risk assessment is vibes-based. "Looks safe to me." Famous last words before the 4-hour outage. No one actually analyzed the blast radius. No one checked what broke last time.
  • Same change, different outcomes. Config change went fine in staging. Blew up production. Different data, different load, different result. No one predicted it.
  • Approval theater wastes everyone's time. 5 approvers sign off on every change. None of them actually review the technical details. It's checkbox compliance, not risk management.
  • Emergency changes bypass everything. Production is down. No time for process. Emergency change goes in. Six weeks later, you find out it broke something else. No record. No review.
  • Post-mortems show patterns no one sees. 60% of incidents trace back to changes. But change and incident data live in different systems. No one connects the dots until the quarterly review.

"We analyzed a year of incidents. 73% traced back to changes—deploys, config updates, infrastructure modifications. The pattern was clear: risky changes during peak hours, no rollback plans, insufficient testing. But our change process couldn't distinguish a routine log level update from a database schema migration. Everything got the same 5-day approval cycle. So engineers started bypassing the process. Which made things worse."

— VP of Engineering, Financial Services Platform (2,000+ changes/month)

Risk-aware velocity. Compliance without friction.

Deploy an AI that assesses change risk based on real data, routes approvals intelligently, and ensures compliance—so low-risk changes fly through while high-risk changes get the scrutiny they deserve.

01

Intelligent Risk Scoring

Analyzes change type, blast radius, historical outcomes, and timing. Risk scores based on data, not vibes. Low-risk changes auto-approve. High-risk changes get scrutiny.

02

Dynamic Approval Routing

Routes to the right approvers based on risk, impact, and change type. Skip unnecessary approvals for standard changes. Escalate risky changes to CAB. Compliance built in.

03

Continuous Learning

Correlates changes with incidents. Learns what went wrong. Updates risk models. Every failure makes future predictions more accurate.

Every change type. Every risk level.

🚀

Deployments

Application releases, container updates, serverless deployments. Staged rollouts with validation.

⚙️

Configuration

Feature flags, environment variables, service configs. Audit trail and rollback capability.

🗄️

Database

Schema migrations, index changes, data modifications. DBA review workflows.

🏗️

Infrastructure

Terraform changes, network updates, cloud resources. Blast radius analysis.

🔐

Security

Access control, firewall rules, certificate updates. Security team fast-track.

🔌

Integrations

API changes, third-party connections, webhook updates. Dependency mapping.

🛠️

Maintenance

Patches, updates, routine changes. Standard change templates.

🚨

Emergency

Incident fixes, critical patches. Expedited approval with post-review.

Real changes. Smart approvals.

Low-Risk Auto-Approval

Standard Changes: 6 Days → 4 Minutes

Engineer needs to update a feature flag. Low risk. No downtime. Done 100 times before. Old process: Submit ticket. Wait for CAB. 6 days later, approved.

Agent Action
📥CHG-4892 received • Feature flag update
🔍Scope: Single boolean flag • 1 service affected
📊History: Toggled 47x before • 0 incidents
🎯Risk score: 8/100 (Low) • Instant rollback
Auto-approval criteria met • Audit logged
4 minutes vs 6 days manual CAB process
High-Risk Escalation

Database Migration: Proper Scrutiny

Schema migration affecting the orders table. 50M rows. Peak season approaching. Recognized as high-risk, routed to DBA and CAB with full context.

Agent Action
📥CHG-4521 received • Schema migration
⚠️ALTER TABLE on orders (50M rows) • 3 services
📊Risk: +25 high-traffic +15 critical path -8 low window
🎯Score: 47/100 (Medium) • DBA + CAB required
📋Context package sent with rollback + history
Right scrutiny CAB focuses on what matters
Pattern Detection

Risky Pattern Caught Before Incident

Engineer submits infrastructure change. Looks routine. But agent recognizes: last 3 similar changes during business hours caused degradation.

Agent Action
📥CHG-5012 received • NAT Gateway replacement
🔍Initial: Routine maintenance • Standard template
⚠️Pattern match: 3 similar changes → degradation
🔗Common factor: All during business hours
💡Recommendation: Reschedule to 2-6 AM window
Incident prevented Institutional memory automated
Emergency Change Governance

Emergency Fix: Fast + Compliant

Production incident. Fix identified. No time for normal process. Emergency path that's fast AND creates full audit trail.

Agent Action
🚨Emergency CHG-5089 • Linked to INC-4521 (P1)
⏱️Expedited risk assessment: 23 seconds
🎯Rollback to v2.4.0 • Score: 12/100 (Low)
IC approval obtained • Manager notified
📋Post-review scheduled • Docs auto-generated
3 min approval Full audit trail • Compliant

Everything you need for intelligent change management.

📊

Risk Scoring

Data-driven risk assessment. Blast radius, historical outcomes, timing, dependencies. Scores from 0-100.

🔀

Dynamic Routing

Routes to right approvers based on risk and change type. Skip unnecessary approvals. Escalate when needed.

Auto-Approval

Low-risk standard changes approved automatically. Pre-approved templates. Full audit trail.

🔍

Impact Analysis

Maps dependencies and blast radius. Identifies affected services, users, and revenue exposure.

📈

Pattern Detection

Learns from past incidents. Identifies risky patterns. Prevents repeat failures.

🚨

Emergency Protocol

Fast-track for incidents. Expedited approval. Automatic documentation. Post-review scheduling.

↩️

Rollback Validation

Verifies rollback plans exist. Estimates recovery time. Flags missing rollback scripts.

📅

Window Management

Suggests optimal timing. Enforces change freezes. Coordinates maintenance windows.

📋

Compliance Reporting

Audit-ready reports. SOC 2, PCI, ITIL compliance. Change success metrics.

Connects with your change ecosystem.

ServiceNow
Jira Service Management
Freshservice
PagerDuty
GitHub
GitLab
Bitbucket
Jenkins
CircleCI
ArgoCD
Terraform
Kubernetes
Slack
Microsoft Teams
Datadog
Splunk

Know exactly what you're deploying.

A clear charter, defined triggers, and agreed levels of human oversight—structured for enterprise deployment.

Agent Goal

Accelerate change velocity while reducing change-related incidents through intelligent risk assessment and automated approvals

Priority 1
Metrics
94% change success rate
75% faster approvals
60% fewer incidents
Input(s) & Output(s)

Inputs – Change requests, CI/CD events, historical change data, incident correlations, compliance requirements

Outputs – Risk scores, approval routing, compliance reports, rollback validations, change analytics

Skills, Tools & Capabilities
  • Automated risk assessment scoring
  • Intelligent approval routing
  • Change-incident correlation
  • Rollback plan validation
  • Compliance report generation
Decision Authority
Assign risk scores to changes
Auto-approve low-risk standard changes
Route to appropriate approvers
Escalate to CAB (high risk changes)
Override human rejections
Modify approval policies
Fallback

Escalate to CAB when: risk score exceeds threshold, emergency change requested, compliance concerns detected, cross-system dependencies unclear, novel change type encountered

📋

Full Job Description

Complete specification including risk scoring model, approval routing logic, and compliance requirements.

Download .docx

What's Inside the Full Job Description

  • ◈ Agent description & purpose
  • ◈ Regulation & compliance concerns
  • ◈ Example prompt inputs & outputs
  • ◈ Full capabilities list
  • ◈ Risks & guardrails
  • ◈ Permissions & access requirements
  • ◈ Secrets & credentials
  • ◈ Integration specifications

Customize with Weaver

Connect your ITSM platform, configure risk thresholds, and define approval workflows for your organization.

Your changes. Your policies. Your infrastructure.

🤖

Agent (One-Time)

Pay once. Own the asset. Full source code on Google ADK. Deploy, modify, extend.

🔒

Change Data Stays Yours

Change requests, risk assessments, and approval history never leave your infrastructure.

🛡️

Annual Assurance

New compliance frameworks, risk model updates, and integration support. You own agents; you subscribe to safety.

🔧

Weaver Customization

Configure risk thresholds, approval routing, and change freeze policies for your organization.

Stop choosing between velocity and safety. Get both.

Deploy the Change Management Agent on your infrastructure. Risk-aware approvals. Faster velocity. Fewer incidents.

Book a Demo