Deploy autonomous IT agents across SRE, helpdesk, patch management, and infrastructure monitoring—on your infrastructure. System logs, incident data, and security telemetry never leave your environment.
Your SREs have the expertise to build resilient systems. Instead, they're buried in incident triage and manual patching. The thread between operational data and system intelligence breaks.
Deploy autonomous agents that handle detection and resolution while your team focuses on architecture and innovation.
Real-time diagnostics and automated root cause analysis. Issues resolved before users notice.
Intelligent correlation filters false positives. Your team focuses on genuine, high-impact issues.
Automated patch management closes vulnerability gaps before they can be exploited.
Continuous learning from incidents. Patterns identified. Repeat failures prevented.
We treat IT agents like new SREs—trained on your infrastructure, your runbooks, your escalation paths. They earn autonomy by handling incidents that meet your standards.
Define your monitoring thresholds, escalation rules, and remediation playbooks. We write the Agent Job Description together: which incidents it can auto-resolve, when to escalate, what actions require human approval. Your policies. Your controls.
Deploy Loom on your infrastructure. Connect to your ITSM, monitoring tools, and ticketing systems. Train agents on your existing runbooks. Build custom automation with Weaver for your specific environment.
You own the agents, the system data, and the complete incident history. Your team is trained to operate and extend. Weaver transfers to you—build the next automation workflow without us.
Start fast with Marketplace agents. Build deep with Weaver for custom workflows. Either way, your system data stays on your infrastructure.
Automates monitoring, incident detection, and diagnostics across complex systems. Identifies anomalies using pattern recognition, analyzes logs and metrics in real-time, suggests or executes remediation playbooks automatically. Continuous learning improves reliability over time.
Your monitoring thresholds. Your runbooks. Incident data stays sovereign.
Automates L1 support—password resets, access requests, system checks. Triages tickets, routes complex issues to the right experts, and resolves routine requests instantly. Integrates with your knowledge base for consistent answers.
Your knowledge base. Your escalation rules. Ticket data on your systems.
Automates patch detection, scheduling, and deployment across distributed systems. Risk-based prioritization addresses critical vulnerabilities first. Customizable maintenance windows minimize disruption. Generates audit-ready compliance reports.
Your patch policies. Your maintenance windows. Compliance data stays on-prem.
Accelerates bug resolution by querying internal ticketing systems and external knowledge sources. Identifies similar reported issues, surfaces relevant diagnostic information, suggests potential duplicates. Learns from resolutions to improve future troubleshooting.
Connects to your ticketing DB. Your bug patterns. Resolution history stays yours.
Accelerates incident response by automatically identifying, categorizing, and diagnosing issues. Performs root cause analysis across logs and metrics. Routes to the right team with full context. Executes dynamic runbooks based on incident type.
Your classification rules. Your runbooks. RCA data on your infrastructure.
Monitors and optimizes cloud resource consumption. Identifies inefficiencies, recommends rightsizing, tracks spending against budgets. Helps build the most cost-effective infrastructure without sacrificing performance.
Your cloud accounts. Your cost data. Optimization insights stay confidential.
Analyzes historical performance data to predict future capacity needs. Identifies bottlenecks before they impact users. Recommends scaling decisions based on growth patterns and seasonal trends.
Your performance data. Your growth patterns. Forecasts stay on your systems.
Automates change request processing—risk assessment, impact analysis, approval routing. Tracks change implementation and validates success. Maintains audit trail for compliance. Learns from failed changes to improve risk scoring.
Your CAB processes. Your risk criteria. Change history on your infrastructure.
Loom deploys as an intelligent layer above your existing IT stack—not a replacement. Connect to your current tools through standard APIs. Same data sources. Same workflows. New operational intelligence.
Your best SREs know things that aren't in the runbooks—which alerts matter, how to diagnose that weird intermittent issue, when to wake someone up at 3am. That tribal knowledge usually stays in their heads or walks out the door.
Weaver captures it. Our engineers sit with your operations experts. Weaver translates how they actually troubleshoot and resolve into agent logic that runs 24/7. Custom agents in weeks, not months.
You own the agents outright—one-time purchase, full source code. Annual Assurance keeps your platform secure with updates to Sentinel and Gateway.
Pay once. Own the asset. Full source code on Google ADK. Cloud-agnostic. Fully portable.
Deployed on your infrastructure. System logs and incident data never leave your environment.
Security updates (Sentinel), model compatibility (Gateway), and platform support. You own agents; you subscribe to safety.
Build future IT agents independently. Your team trained to operate and extend.
30-minute architecture review. We'll identify your first IT agent and map the path from thread to fabric. 4-8 weeks from kickoff to production.
Book a Review